Product Development Decision Support System Customer-Based
نویسنده
چکیده مقاله:
Quality Function Deployment (QFD) has been traditionally used as a planning tool primarily for product development and quality improvement. In this context, many people have used QFD for making decisions on how to prioritize critical product areas from a customer perspective. However, it is the position of the author that the QFD process can be viewed as a decision support system that would encompass multiple facets of information to enhance the quality and output of the decision making process in the course of product development. In this paper, the author submits the QFD process in combination with other engineering decision making tools such as the Pugh concept selection and the Kepner-Tregoe analysis technique as a decision making and modeling process that is as old as management science itself. Specifically, the attempt is made to illustrate how QFD provides an iterative sequence of steps involved in decision making, from the initial problem identification to a proposal for the actual implementation plan. To make this position more applicable to the reader, the subject has been approached from an actual business environment.
منابع مشابه
A dynamic decision support system to predict the value of customer for new product development
متن کامل
Decision support system for selecting collaborative product development partners
Collaboration is becoming a new current paradigm for product manufacturing, as computer networks facilitate collaboration with partners located in widely distributed locations. Computer network technologies allow a large number of candidate partners to be examined for possible collaboration, so that the most suitable partner, or partners, can be selected from a broader, more diverse group than ...
متن کاملAPTS-DSS: Development of knowledge-based decision support system for trade risk management in aquatic product
This paper proposes to develop knowledge-based decision support system for trade risk management in aquatic product to improve the management capability for trade risk of government and export enterprise via a variety of artificial intelligence techniques. The case-based evaluation shows APRS-DSS has proved itself as an aid tool for trade risk decision-making.
متن کاملCustomer-Centric Revenue Management in manufacturing - a Decision Support System
Manufacturing providers aim not only for a revenue maximizing allocation of their limited production capacity but also for the establishment of long-term customer relations. Due to long-term contracts and strategic reference customers, users of traditional revenue management systems already account for varying worthiness of clients, and intuitively ignore or override booking control suggestions...
متن کاملDecision Support System For A Customer Relationship Management Case Study
Data mining is a computational approach aiming to discover hidden and valuable information in large datasets. It has gained importance recently in the wide area of computational among which many in the domain of Business Informatics. This paper focuses on applications of data mining in Customer Relationship Management (CRM). The core of our application is a classifier based on the naive Bayesia...
متن کاملIntelligent Customer Support for Product Selection with Case-Based Reasoning
Current product-oriented database search facilities are widely used on the Internet but recognized as limited in capability for intelligent sales support. The vision of intelligent knowledgeable virtual sales agents is to incorporate more knowledge about products, customers, and the sales process into an electronic shop. This chapter describes a knowledge-based technology called case-based reas...
متن کاملمنابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ذخیره در منابع من قبلا به منابع من ذحیره شده{@ msg_add @}
عنوان ژورنال
دوره 1 شماره 1
صفحات 56- 69
تاریخ انتشار 2007-04-01
با دنبال کردن یک ژورنال هنگامی که شماره جدید این ژورنال منتشر می شود به شما از طریق ایمیل اطلاع داده می شود.
میزبانی شده توسط پلتفرم ابری doprax.com
copyright © 2015-2023